Kennebec Behavioral Health to Transition Mobile Crisis to Sweetser
Kennebec Behavioral Health (KBH) and Sweetser announced that, effective July 1, 2026, Sweetser will assume responsibility for Mobile Crisis Intervention Response Services in Kennebec and Somerset Counties (Public Health District 5). The two organizations are working closely together to ensure that this transition is as seamless as possible for the individuals, families, and community partners who depend on these critical services.
KBH has proudly served as the mobile crisis provider for this region and remains deeply committed to the wellbeing of the communities it serves. Recognizing that continuity of care and stability of service are paramount, KBH and Sweetser have been engaged in active, collaborative planning to support a smooth handoff — ensuring that no individual in crisis experiences a gap in services during the transition.
Both organizations share a deep commitment to Maine’s behavioral health system and to the people it serves. Together, KBH and Sweetser are coordinating across care teams, community partners, hospitals, law enforcement, and other stakeholders to preserve established relationships and ensure that the transition does not interrupt the delivery of services.
What Community Members Need to Know
Beginning July 1, 2026, individuals in Kennebec and Somerset Counties seeking mobile crisis support should contact Sweetser using the following crisis line number(s):
1-888-568-1112 or TEXT/CALL 988
Available 24 hours a day, 7 days a week
Statements from Leadership
“As part of the important mental health delivery system in Central Maine, KBH is committed to help and support the transition of Mobile Crisis to Sweetser. KBH and Sweetser have many years of collaboration and we look forward to a seamless hand off. KBH will continue to provide clinic based and community-based services throughout Kennebec and Somerset counties working with our community stakeholders, clients and families.”
— Tom McAdam, Chief Executive Officer, Kennebec Behavioral Health
“While the provider delivering mobile crisis services is changing, the public can continue to expect high-quality, evidence-based care and responsive support. Drawing on nearly 200 years of experience serving Maine communities and as the largest provider of mobile crisis services, Sweetser is honored to serve the people of Kennebec and Somerset counties. At the heart of this transition is a simple promise: when people are facing a behavioral health crisis, help will be there when they need it most. You are not alone.”
— Jayne Van Bramer. President & Chief Executive Officer, Sweetser
KBH’s Continued Commitment to Central Maine
While mobile crisis services will transition to Sweetser, Kennebec Behavioral Health remains fully committed to its mission and to the people of Central Maine. KBH will continue to provide a comprehensive range of behavioral health services across Kennebec, Somerset, and the surrounding region, including outpatient therapy, psychiatric services, community support, substance use treatment, and more.
KBH’s work — rooted in more than six decades of service — continues, and the organization looks forward to partnering with Sweetser and the broader community to advance behavioral health and wellbeing throughout the region.
About Kennebec Behavioral Health
Kennebec Behavioral Health (KBH) is a Certified Community Behavioral Health Clinic (CCBHC) founded in 1960 and serving Central Maine for over 65 years. KBH provides a full continuum of behavioral health services — including outpatient therapy, psychiatric care, substance use treatment, community support, and more — across clinics in Waterville, Augusta, Skowhegan, Winthrop, and Farmington. Learn more at www.kbhmaine.org.
About Sweetser
Founded in 1828, Sweetser is one of Maine’s largest behavioral health nonprofits, whose organizational vision is a world where mental health stigma is eliminated, and access to treatment and recovery is possible for all. Sweetser achieves this vision by providing evidence-based mental health, recovery, and educational services to over 12,000 children, adults, and families annually across the state. They are also the largest provider of mobile crisis services in the state. Learn more at Sweetser.org.